Thank you for your purchase. We hope you are happy with it. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or have it replaced by the item of the same price. Please read the information below to learn more details of our return policy.
All returns must be sent back no later than within seven (7) days after the receipt date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, place it securely in its original packaging and add your proof of purchase, and mail your return to the following address:
str. Velika Panasivska, 29
Kharkiv, Kharkiv region 61000
Please note, you will have to cover all return shipping expenses. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of the item, we will process your refund or exchange. Please allow at least five (5) days after we receive the item back to process your refund or exchange. We will notify you via email when your return is processed.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions regarding our return policy, please contact us at: