Orders are processed from 9:00 to 21:00. If the order was made on weekends or after hours – they will contact you in the morning of the nearest business day.
Delivery is carried out by New Mail within 1-3 working days.
The orders confirmed by our manager, made before 13:00, we ship on the same day. All other orders are for the next. Be careful! The parcels are stored in the New Post office for 5 days, after which they are sent back.
1. In accordance with Annex No. 3 to the Resolution of the Cabinet of Ministers of Ukraine of March 19, 1994 No. 172 “On the implementation of certain provisions of the Law of Ukraine” On Protection of Consumer Rights ” underwear and hosiery products are included in the List of goods of proper quality that cannot be exchanged (return).
As a customer-oriented brand, we offer the opportunity, if within fourteen days the purchased product does not suit it in size, style or color, the Buyer, provided that the product was not in use, marketable condition is preserved, consumer qualities and integrity of the package are preserved, can return it The seller. The seller returns the paid funds, in the case of a total rejection of the order, and, if desired, replaces the goods with another one at the option of the Buyer with payment of the order before or after its completion.
7.2. The buyer has the right to refuse the received goods of improper quality within fourteen days from the day of receipt of the goods, if the packaging, presentation, consumer qualities and accompanying documents for the goods are preserved.
7.3. If the Buyer refuses to take the parcel, the shipment is returned to the sender, to The seller. Payment for the return shipment of the parcel is paid by The seller.